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returns & exchanges

  • How can I process a return?
If for any reason you are not satisfied with a BeautyRx product you purchased from BeautyRx.com, you can return it for a full refund or exchange within 30 days of the original purchase date. The purchase price of your product(s) will be 100% refunded/exchanged. Unfortunately, shipping to and from cannot be, and in an instance where free shipping is utilized, the shipping cost will be deducted from the return. In the event of an exchange, any amount above the value of the exchange will be refunded to you. Click here to fill out a return request form.

  • What is the BeautyRx 30-Day Money Back Guarantee?
We want to make sure our products work for you. And if they don't - for any reason - we want to hear about it (it's the only way we can continue to make them even better). As a result, we offer a very strong and simple money back guarantee. If for any reason you are not satisfied with a BeautyRx product you purchased from BeautyRx.com, you can return it for a full refund or exchange within 30 days of the original purchase date. The purchase price of your product(s) will be 100% refunded/exchanged. Unfortunately, shipping to and from cannot be, and in an instance where free shipping is utilized, the shipping cost will be deducted from the return. In the event of an exchange, any amount above the value of the exchange will be refunded to you. Click here to fill out a return request form.

  • What if my product was damaged in transit?
If you received damaged merchandise, please retain the box, packaging, and packing slip, and contact us as soon as possible at consultants@beautyrx.com or 855-BEAUTYRX.

  • Can I exchange a defective product?
If you believe your product is defective, please contact us at consultants@beautyrx.com or by calling 855-BEAUTYRX.

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